Working Capital & Organizational Optimization - Project Management

Business Case: Company in Engineering - Large Company

BUSINESS CASES

Monica Montout

7/15/20232 min read

KEY OBJECTIVES

  • Client support for change management, communication and training: diagnosis, deliverables, process mapping & workshops

  • Optimizing the working capital by getting recommendations validated then rolled-out them

MISSION

Expressed in man/days consultant for 12 months

  • Guided our client through change management, communication and training: audit, deliverables, process map, workshops and ensured effectiveness of management tools by improving the credit and sales policies.

  • Reshaped and rolled out key processes and management policies for the target organization.

  • Led strategic committees to demonstrate the performance of all P&L issues.

  • Optimized different dashboards, KPI (WC, DSO, DPO) and the IT environment.

  • Implemented a revamped organizational structure with new roles/responsibilities and a new delegation system.

APPROACHES & KEY COMPETENCIES

  • Accounting & Corporate Financing / Diplomacy

  • Close following-up of Milestones

  • Excellence Organisational

  • PDCA methodology with Kaizen approach

ONBOARDING

Embedded

  • Global Sales Director & Teams

  • Accounting Director & CFO

  • Collector Teams & Credit Manager

  • HR Director

ACTION TAKEN

Step 1 : Preparation & framework the project

  • Communicate to the customer the mission Calendar to have an overview of each milestone

Step 2 : Kick-off Mission

  • Introducing the negotiator

  • Presenting to CFO, Credit Manager, Managing/ Accounting/ Sales/ HR Directors the project

  • Collecting all documents requested (terms and conditions documents)

  • Validating the feasibility of the mission

Step 3 : Outstanding balance Follow-up

  • Managing the Negotiator and following the results

  • Gathering all dysfunctions in decision-making processes

Step 4 : Audit “Order to Cash” & Recommendations

  • Interviewing key actors of each process

  • Building Audit Cards & being approved by key actors (including risk approach)

  • Establishing a global risk mapping on processes including the RACI

  • Elaborating a synthesis of risks

  • Rolling-out recommendations with a planning of execution

  • Mapping organizational & rolling-out

Step 5 : Change Management

  • Communication during all project phasis (Steering & Operational committees)

  • Training of strategic & operational actors (Collection Strategy & Cash Culture)

POTENTIAL RISKS

  • No results during & after the mission

  • Inertia from Teams

SOLUTION TOOL

  • ERP x3 Sage

KEY PERFORMANCE MEASURES

  • Evaluated & improved KPI-based performances.

Track records:

► DSO decreased by 14 days

►Net cash gain representing 6% of Sale Revenues

CUSTOMER BENEFICES

Target organization chosen by the client and was deployed:

  • Creation of a credit management department at national and monitoring by Paris

  • Validation of roles & responsibilities & implementation of a delegation system

  • Reliability of the client reference framework in their management tools